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Privacy Policy & Terms

How we handle your information, and the terms that apply when you order from Quantix BD.

Privacy Policy

Last updated: May 2026

Information We Collect

We collect basic information when you contact us via WhatsApp or email, including your name, phone number, and delivery address solely for order processing purposes.

How We Use Your Information

Your information is used only to process and deliver your order. We never sell, share, or misuse your personal data.

Google Analytics

We use Google Analytics to understand how visitors use our website. This collects anonymous data such as pages visited and time spent. No personal information is collected by Google Analytics.

WhatsApp Communication

When you contact us via WhatsApp, your messages are handled through WhatsApp's own privacy policy. We use your contact information only to fulfill your order.

Cookies

Our website uses minimal cookies only for analytics purposes.

Data Security

We take reasonable steps to protect your information. Our website uses HTTPS encryption for all communications.

Contact Us

For any privacy concerns, contact us at quantixbangladesh@gmail.com.

Children's Privacy

Our services are not directed at children under 13.

Terms & Conditions

Last updated: May 2026

Acceptance of Terms

By using our website and placing orders, you agree to these terms.

Products & Pricing

All prices are in Bangladeshi Taka (BDT). Prices may change without prior notice. Product images are for illustration purposes.

Ordering

Orders are placed via WhatsApp. An order is confirmed only after we confirm availability and you receive a confirmation message from us.

Delivery

We deliver nationwide across Bangladesh. Delivery charges apply based on location. Estimated delivery times are 1–2 days inside Dhaka and 2–3 days outside Dhaka.

Cash on Delivery

We currently offer Cash on Delivery (COD) as our primary payment method.

Returns & Refunds

If you receive a damaged or incorrect product, contact us within 24 hours of delivery via WhatsApp with photos. We will arrange a replacement or refund at our discretion.

Limitation of Liability

Quantix BD is not liable for any indirect or consequential damages arising from use of our products.

Governing Law

These terms are governed by the laws of Bangladesh.

Contact

For any queries contact us at quantixbangladesh@gmail.com or via WhatsApp at +8801333388489.